We are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.mikewalshpharmacy.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Acts 1998 and 2003 (the Act), the data controller is

Walsh’s Pharmacy

Walsh’s Pharmacy has a registered address of:

15 Patrick St
Fermoy
Co Cork
Ireland

You can contact us by email – info@mikewalshpharmacy.com or by telephone 025 32677.

Information we may collect from you

We may collect and process the following data about you:

Information you give us.

You may give us information about you by purchasing from or corresponding with us via our website mikewalshpharmacy.com.

This includes information you provide when you register to use our site, subscribe to our service, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, gender, age, shopping preferences.

At Walsh’s Pharmacy we are committed to protecting your privacy and we believe we have taken every step necessary to adhere to the General Data Protection Regulation (GDPR). This policy explains how and for what purposes we use the information collected about you via the website. Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@mikewalshpharmacy.com or by telephone 025 32677.

Information we collect about you.

With regard to each of your visits to our site we may automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
If you chose to register with Walsh’s Pharmacy text and collect system, the data personal remains on our website for 30 days before it is automatically deleted.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services,) and may receive information about you from them.

We use information stored about you in the following ways:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
Text & Collect subscribers will receive a monthly SMS reminder until you wish to cease receiving these messages.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer.

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Access to, changing or removing the information we hold
If you want to update your information, or no longer wish to have your details stored by us, please email info@mikewalshpharmacy.com . Any changes/removal requests will be actioned within 30 days.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of the website’s key features without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.

Disclosure of your information

We may share your information with selected third parties including:

Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Delivery partners to fullfill delivery obligations.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Mike Walsh Pharmacy Ltd. or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Walsh’s Pharmacy, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third Parties

We employ third-party companies and individuals on our websites. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

This includes:

For website build and blogging: WordPress https://wordpress.org/about/privacy/

Woo commerce: https://woocommerce.com/privacy-policy/

For analytics tracking: Google Analytics https://policies.google.com/privacy?hl=en

For Newsletters & Automation: Klaviyo

https://www.klaviyo.com/legal

For payments: Paypal https://www.paypal.com/ie/webapps/mpp/ua/privacy-full

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Walsh’s Pharmacy,
15 Patrick St,
Fermoy,
Co Cork
P61 WR88

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Please check back frequently to see any updates or changes to our privacy policy.

Contact us:
Email: info@mikewalshpharmacy.com
Phone: 025 32677